Jack Hiles - Available for Hire

Available for Hire

Jack Hiles

Systems Administrator · IT Infrastructure · Automation

I love solving hard IT problems and helping people get back to work. 3 years of enterprise experience, a production homelab, and a genuine passion for technology since I was a kid. Looking for my next opportunity in IT — remote or local PA.

Years IT Exp.

100+

Users Supported

20+

Services Hosted

I can help with

🖥️

Windows Server & Active Directory

🐧

Linux Administration

🐳

Docker & Proxmox Virtualization

🔒

Firewall & Network Security

☁️

Microsoft 365 & Azure AD

⚡

PowerShell & Python Automation

🌐

Nginx, DNS & Cloudflare

💾

Veeam Backup & TrueNAS Storage

🎧

Helpdesk & End-User Support

Certifications

✓CompTIA A+2024

✓CompTIA Network+2025

✓CompTIA ITF+2023

⏳CompTIA Security+In Progress

What I bring to your team

✓

Promoted intern → Lead Tech in 4 months

✓

Self-driven — built enterprise homelab solo

✓

Reduced ticket resolution time by 30%

✓

Clear communicator with non-technical users

✓

Strong documentation & process builder

✓

Genuine passion for IT — not just a job